Care & responsibility
Our commitments, clearly set out.
Our policies explain how we handle information, protect people and respond to concerns. Reviewed 22 October 2026.
Privacy notice
How Itsnicetobehere Charity handles enquiries, staff records and website information. Reviewed 22 October 2026.
Read policy Approved policySafeguarding and child protection
How to raise concerns and how we protect dignity, safety and appropriate boundaries.
Read policy Approved policyVolunteering and code of conduct
Clear roles, respectful conduct and support for people giving their time.
Read policy Approved policyDonations and fundraising
Useful support, honest fundraising and clear arrangements before giving.
Read policy Approved policyPhotography, video and story consent
A genuine choice about identifiable images and stories, separate from receiving support.
Read policy Approved policyComplaints and feedback
A named contact, a fair review and an alternative route when a concern involves the usual reviewer.
Read policy Approved policyAccessibility statement
Our accessibility aims, the checks completed and a route to request help.
Read policy Approved policyCookies and browser storage
Essential website and sign-in storage, without advertising or analytics tracking added by this site.
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